DESA's STAFF SPEAK-UP: -LEADERSHIP

A. Leadership (Summary of the issue raised by DESA Staff)

• Managers are expected to serve as a role model that other people want to follow.

• Staff complain that managers are not leading by example and that deeds do not often follow words in the management of the Department.

• The gap between what it is stated and what is actually carried out lowers staff morale and reduces effective performance. It also has a negative impact on meaningful dialogue between managers and staff, team spirit, sharing of information, transparency, and genuine evaluation of outcomes achieved. As one staff member put it: I strongly believe that the quality of leadership of Sections and Divisions within the Department is a major factor in determining the output of those Sections and Divisions.